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••• No es lo que esperaba. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-3_1.png) ... a Steve. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-2-02-1.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-02_cropped.jpg) Cuando llegue, se irán. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-2-01.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-01_cropped.jpg) ... a un mensaje para toda la empresa. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-2-03-1.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-3_2.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-2-04-1.png) ... durante cinco minutos. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-03_cropped.jpg) Está compartiendo la pantalla. ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-2_Artboard-6-1.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-3_3.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-3_4.png) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-04_cropped.jpg) Responden casi de inmediato. Su mensaje dice: «K» ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-05_cropped.jpg) ![](https://hbr.org/resources/images/article_assets/2021/10/10.25.21_Work-Horror-Stories_Spots-Pt-3_5.png)